FAQs

1) PMC department schedule up production plan once order confirmed. 2) We have production meeting every Monday morning to report the manufacture status and discuss the problems. 3) If any problem happened during production period, all related team members will pay much attention to it and solve the problem in time. 4) We tried our best to solve all problem without bothering customers. Our lead time delay rate is less than 1%

1) Our sales might ask as many questions as possible to double confirm with client for drawing before production. 2) Serious control and management for drawing. 3) Cooperated with quality material supplier. 4) Experienced programmers and machinists. 5) Self-checking during production and take record. 6) After products were well made, we will do surface and dimension inspection report. 7) Packaging department will double check surface. 8) The dimension report will be sent together with the shipment

Yes. We will offer a detailed production schedule and send reports with digital pictures which show the production process.

There are 4 options to pay the order, Kindly choose the most suitable way for you to arrange it. 1) Telegraphic Transfer (TT), we have HK bank, US bank account for your options. 2) Paypal for small sample order

1) We offer free stock-sample to show you craft detail, you pay for shipping cost. 2) For sample of your own design, you needs to pay for the mold set up charges plus sample handling charge. Samples production takes 5-7 working days after set up charge received & size drawing approval.

Most of the goods were sent out by international airway express company like DHL, UPS, FedEx, TNT. Usually takes around 3-7 working days (door to door service).If you have your courier account, we will provide you shipping contact information, you can schedule it with your courier company. Besides, we can arrange shipment via train or seaway.

Yes, you need to tell us your difficulty, we are glade to help for special cases. We can work overtime to settle it. But please do not abuse it.

Yes, we are located in Shenzhen. We offer EX work factory price. If you are the first time import from China, we can help you with shipment handling.

Sure, we don’t display any customers' design or show to other people, we can sign NDA

This website is dedicated to CNC machinery products. Below are keywords about us. I hope they are useful for you. Machinery manufacturing industry: including industrial machinery, automation equipment, mold manufacturing and other industries. Electronic manufacturing industry: including electronic components, semiconductor devices, communication equipment and other industries. Automobile manufacturing industry: including auto parts, auto parts, auto maintenance equipment and other industries. Aerospace manufacturing industry: including aircraft parts, aviation equipment, satellite and other industries. Here are some possible keywords: Hardware processing Precision hardware machining machining CNC machining Numerical control machining Parts processing Metal working Surface treatment Sheet metal working Metal stamping

Contact us using below contact information, we will answer your questions as soon as we could. Our office hour is based on China time. Usually we will reply within 24 hours. Whatsapp:+852 549 69889 Skype: Crystaltan3 Email: Sales@cozatech.net